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Trading Terms & Conditions

Terms and Conditions of use

By engaging in a purchase from Ketoscan.co.za by mail order, by telephone, by email, by Take-a-Lot, through any reseller or via https://ketoscan.co.za/ or by using any part of our website you agree to all our Terms and Conditions as set out here as well as you agree to our Liability, Returns and Cancellation Policies.

Ketoscan South Africa (a division of Alcohol Breathalysers Pty Ltd), from now on referred to as Ketoscan, holds the right to operate, manage and utilise https://ketoscan.co.za/

Ketoscan undertakes, at all reasonable times, to respect each and every customer or potential customer and to process each order efficiently and speedily.

Use of website

You may only use this website to browse the content and to make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchases. This website and the entire content provided on this website may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without consent. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorised use of this website and/or the materials contained on this website may violate applicable copyright, trademark or other intellectual property laws or other laws.

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way to Ketoscan, are limited by our terms & conditions. You must not make any purchase through this website unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase of any product through this website.

Our Rights

We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, the website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or
  2. Change these Conditions from time to time, and your continued use of the website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

We will use our reasonable endeavours to maintain the website. The website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the website or because of a failure, suspension or withdrawal of all or part of the website due to circumstances beyond our control.

Payment Method Policy

All transactions will be processed in South African Rands (ZAR). We accept payments through this website via EFT / Direct Deposit only.

All payments made to Ketoscan for breathalysers and services via the website https://ketoscan.co.za/ are facilitated by Shopify a trusted and secure online shop.

At our offices payments may be processed directly by payment via EFT, in cash, Sureswipe or by Credit Card Merchant Facilities.

Vat Policy

Value Added Tax at the rate of 15% is charged on all orders executed within South Africa. The price shown on the "Catalogue" includes VAT.

Delivery Options Policy

Depending on your location, delivery will be affected through the designated logistics companies "The Courier Guy", "Postnet", "DHL" , one of our drivers or an associated company to the stipulated destination specified in your online purchase.

Delivery Costs Policy

Costs for deliveries within the Republic of South Africa are added to a purchase once the "Shopify Check Out" has been begun. You can choose your delivery method and can also opt to collect your order from Alcohol Breathalysers (Pty) Ltd offices in The Gardens, Norwood, Johannesburg Or Cape Town or Durban.

Additional costs may be charged for optional "quicker", "early bird" or weekend courier services which vary according to service provider, destination, and weight of goods to be delivered, and are available in the shopping cart.

Delivery Period (Dependent on Delivery Options Policy)

Delivery requires 2 to 7 business days from the date of online payment processing depending on stock levels at the time of purchase and 2 to 5 business days from the dispatch date depending on which delivery service has been chosen on Check Out. However delivery may take up to 21 working days when items are out of stock. The company will offer you alternative products in the case that stock is not available for an extended period of time.

Dispatch of Order Policy

Ketoscan / Alcohol Breathalysers Pty Ltd shall endeavour to dispatch your purchase within 7 business days of receipt of full payment of your order, in accordance with the conditions set out in the Agreement of Sale clause.

Returns & Order Cancellation Policy

Should you for any reason wish to cancel your order or purchase prior to delivery or collection of your order or within 7 days of delivery of your order you will be liable for a 25% of total order value handling fee as well as all reverse courier fees & all banking charges + any interest accrued at Prime.

You must advise us in writing of your cancellation and the person who affected the original purchase must sign any such cancellation or refund request and obtain signed authority from the Financial Director or Managing Director of the company requesting the cancellation or refund.

Any Ketoscan breathalyser or associated accessory that has been handled or used even once cannot be returned or accepted back due to hygiene reasons and potential contamination of the breathalyser or drug tester.

Ketoscan South Africa reserves the explicit right to consider any refund requests on the specific merits of each claim and has full authority to make a decision on whether a refund or exchange is worthy based on Scientific Facts. Any successful refund will be finalised within 30 working days from the date of conclusion of a claim.

Agreement of Sale Policy

An Agreement of Sale between Ketoscan and the purchaser will come into effect when the following conditions have been satisfactorily met:

  1. Full payment of order and additional delivery costs have been received
  2. Full instructions for delivery have been received
  3. Goods ordered have been procured if not already held in stock

Ketoscan reserves the right to refuse or cancel any order as circumstances may dictate, without providing reason for such action.

Indemnity & Liability Policy

Ketoscan cannot be held liable or responsible in any way whatsoever for any of the following:

  1. Irregularity in workmanship or quality of breathalyser products and services supplied.
  2. Delays in delivery due to third party shipping disruptions (logistical disruptions) or availability of goods or any condition beyond our immediate control.
  3. Loss or damage of any nature, which is highly unlikely, caused by the products upon the customer when in use.
  4. Digital or Colour-Change or Printed or Photographed alcohol or drug test results obtained from any / all alcohol testers (breathalysers) or drug testers while operated by any person/s under the influence of intoxicating substances or chemicals.

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Contact Details

29 Plantation Road
The Gardens
2192
Johannesburg,
South Africa

sales@ketoscan.co.za